Are you ready for the next frontier in ADA Access Litigation? We invite you to read Part 1 and Part 2 in a series of posts by Fox partner Dori K. Stibolt, regarding the new trend in ADA Title III litigation involving access to the internet for the visually impaired.
Many of these cases have focused on travel, hospitality, restaurant and service companies which necessarily include many companies in the franchise community. Additionally, claims related to web access for the visually impaired* also implicate the self-serve kiosks which are rapidly becoming popular in many hospitality and service environments.
Become familiar with, and get in front of, this litigation trend so that you provide meaningful access to internet resources for all of your potential customers–and avoid costly litigation as a benefit.
*Self-serve kiosks should also be assessed for compliance with ADA’s 2010 Standards for Accessible Design which includes such issues as clear floor space, location of display screen, reach range of operable parts, etc.